You Asked, We Answered

Below, you will will find our cancellation policy, informed consent to treat information, HIPPA and the membership agreement for our membership treatment plans we offer.

1. In order to be respectful to other patients as well as your practitioner. If you need to cancel or reschedule your appointment, we ask that you please do so at least 12 hours before your scheduled appointment time. Changes can be made online using the link in you confirmation email, by calling or texting us at 507-533-3559 or sending an email to admin@healentacupuncture.com.

Please Note:

• All New Patient Appointments that are cancelled or rescheduled with less than a 12-hour notice. You will be charged a no show/late cancelation fee of $40+tax to the payment card on file.
• All Continued Care Appointments that are cancelled or rescheduled with less than a 12-hour notice. You will be charged a no show/late cancelation fee of $99+tax to the payment card on file.
• All Membership Appointments that need to be cancelled or rescheduled with less than a 12-hour notice. You will be charged a no show/late cancelation fee of $59+tax to the payment card on file or forfeit one unused appointment for the month.

Exceptions will be made for late cancellations or rescheduling for the following reasons:​

• Medical or family emergencies
• Cancellation due COVID-19 symptoms or diagnosis
• Bad weather with local school closures

Sessions are considered cancelled and forfeited 20 minutes after the session time without advance notice and charged to the card on file per the policy. Please call or text 507-533-3559 if you are running late (I want to make sure you are okay).

2. Membership Cancellation

You may cancel your membership after the initial billing month. Healent Acupuncture will need a 30-day notification to process your cancellation. Once cancelled any unused acupuncture appointments or other specials included in the membership will expire after 30 days from the cancellation date. To begin your 30-day notice of membership cancellation please email admin@healentacupuncture.com.

ACUPUNCTURE INFORMED CONSENT TO TREAT

I understand that I am the decision-maker for my health care. Part of this office’s role is to provide me with information to assist me in making informed choices. This process is often referred to as “informed consent” and involves my understanding and agreement regarding the care recommended, the benefits and risks associated with the care, alternatives, and the potential effect on my health if I choose not to receive the care. Acupuncture is not intended to substitute for diagnosis or treatment by medical doctors or to be used as an alternative to necessary medical care. It is expected that you are under the care of a primary care physician or medical specialist, that pregnant patients are being managed by an appropriate healthcare professional, and that patients seeking adjunctive cancer support are under the care of an oncologist.

I hereby request and consent to the performance of acupuncture treatments and other procedures within the scope of the practice of acupuncture on me (or on the patient named below, for whom I am legally responsible) by the acupuncturist indicated below and/or other licensed acupuncturists who now or in the future treat me while employed by, working or associated with, or serving as back-up for the acupuncturist named below, including those working at the clinic or office listed below or any other office or clinic, whether signatories to this form or not.

I understand that methods of treatment may include, but are not limited to, acupuncture, moxibustion, cupping, electrical stimulation, Tui-Na (Chinese massage), Chinese herbal medicine, and nutritional counseling. I understand that the herbs may need to be prepared and the teas consumed according to the instructions provided orally and in writing. The herbs may have an unpleasant smell or taste. I will immediately notify a member of the clinical staff of any unanticipated or unpleasant effects associated with the consumption of the herbs. I appreciate that it is not possible to consider every possible complication to care.

I have been informed that acupuncture is a generally safe method of treatment, but, as with all types of healthcare interventions, there are some risks to care, including, but not limited to: bruising; numbness or tingling near the needling sites that may last a few days; and dizziness or fainting. Burns and/or scarring are a potential risk of moxibustion and cupping, or when treatment involves the use of heat lamps. Bruising is a common side effect of cupping. Unusual risks of acupuncture include nerve damage and organ puncture, including lung puncture (pneumothorax). Infection is another possible risk, although the clinic uses sterile disposable needles and maintains a clean and safe environment.

I understand that while this document describes the major risks of treatment, other side effects and risks may occur. The herbs and nutritional supplements (which are from plant, animal, and mineral sources) that have been recommended are traditionally considered safe in the practice of Chinese Medicine, although some may be toxic in large doses.

I understand that some herbs may be inappropriate during pregnancy. I will notify a clinical staff member who is caring for me if I am, or become, pregnant or if I am nursing. Should I become pregnant, I will discontinue all herbs and supplements until I have consulted and received advice from my acupuncturist and/or obstetrician.

Some possible side effects of taking herbs are nausea; gas; stomachache; vomiting; liver or kidney damage; headache; diarrhea; rashes; hives; and tingling of the tongue.

While I do not expect the clinical staff to be able to anticipate and explain all possible risks and complications of treatment. I wish to rely on the clinical staff to exercise judgment during the course of treatment which the clinical staff thinks at the time, based upon the facts then known, is in my best interest. I understand that, as with all healthcare approaches, results are not guaranteed, and there is no promise to cure.

I understand that I must inform, and continue to fully inform, this office of any medical history, family history, medications, and/or supplements being taken currently (prescription and over-the-counter). I understand the clinical and administrative staff may review my patient records and lab reports, but all my records will be kept confidential and will not be released without my written consent.

I understand that there are treatment options available for my condition other than acupuncture procedures. These options may include, but are not limited to: self-administered care, over-the-counter pain relievers, physical measures and rest, medical care with prescription drugs, physical therapy, bracing, injections, and surgery. Lastly, I understand that I have the right to a second opinion and to secure other options about my circumstances and healthcare as I see fit.

Health Insurance Portability & Accountability Act

Healent Acupuncture LLC is committed to patient privacy and the confidentiality of personal health information entrusted to us.
The ways in which we may use or disclose your health information are detailed in the Notice of Privacy Practices.
Your Right to Limit Uses or Disclosures: You have the right to request that we do not disclose your health information to specific individuals, companies, or organizations. If you would like to place any restrictions on the use or disclosure of your health information, we will provide you with a Limitation of Use Disclosure of Protected Health Information Request form.

Your Right to Request that Your Patient Record be Amended: You have the right to request that we amend the information in your patient record. If you would like to amen any information in your record, we will provide you with a Request to Amend Protected Health Information form.

Your Right to Revoke Your Authorization: You may revoke any of your authorizations at any time; however, your revocation must be in writing. We will not be able to honor your revocation request if we have already released your health information before we receive your authorization. If you were required to give your authorization as a condition of obtaining insurance, the insurance company may have a right to your health information if they decide to contest any of your claims.

YOU HAVE A RIGHT TO REFUSE CONSENT FOR DISCLOSURE OF YOUR PERSONAL HEALTH INFORMATION. WITHOUT YOUR CONSENT, HOWEVER, HEALENT ACUPUNCTURE LLC WILL NOT BE ABLE TO SUBMIT CLAIMS TO INSURANCE CARRIERS OR OTHER THIRD-PARTY PAYERS AND MAY NOT ACCEPT YOU AS A PATIENT/CLIENT.

By signing below, I give consent to Healent Acupuncture LLC staff to use or disclose my personal health information as noted in the Health Insurance Portability & Accountability Act.

Acupuncture Membership Policy

Acupuncture memberships are a monthly subscription of $129 per month (auto payment with your card on file).
You will receive 2 (60 minute) acupuncture appointments to use each month.
Auto payments are withdrawn and acupuncture appointments restart on the day of the month you sign up on.

Ex: (if you sign up on April 1st, you need to use your two appointments by May 1st)
If you do not use your two appointments during this time frame, you will lose those appointments.
Membership appointments cannot be shared with other members or transferred to other patients.

1. In order to be respectful to other patients as well as your practitioner. If you need to cancel or reschedule your appointment, we ask that you please do so at least 12 hours before your scheduled appointment time. Changes can be made online using the link in you confirmation email, by calling or texting us at 507-533-3559 or sending an email to admin@healentacupuncture.com.

Please Note:

• All New Patient Appointments that are cancelled or rescheduled with less than a 12-hour notice. You will be charged a no show/late cancelation fee of $40+tax to the payment card on file.
• All Continued Care Appointments that are cancelled or rescheduled with less than a 12-hour notice. You will be charged a no show/late cancelation fee of $99+tax to the payment card on file.
• All Membership Appointments that need to be cancelled or rescheduled with less than a 12-hour notice. You will be charged a no show/late cancelation fee of $59+tax to the payment card on file or forfeit one unused appointment for the month.

Exceptions will be made for late cancellations or rescheduling for the following reasons:​

• Medical or family emergencies
• Cancellation due COVID-19 symptoms or diagnosis
• Bad weather with local school closures

Sessions are considered cancelled and forfeited 20 minutes after the session time without advance notice and charged to the card on file per the policy. Please call or text 507-533-3559 if you are running late (I want to make sure you are okay).

2. Membership Cancellation

You may cancel your membership after the initial billing month. Healent Acupuncture will need a 30-day notification to process your cancellation. Once cancelled any unused acupuncture appointments or other specials included in the membership will expire after 30 days from the cancellation date. To begin your 30-day notice of membership cancellation please email admin@healentacupuncture.com.

ACUPUNCTURE INFORMED CONSENT TO TREAT

I understand that I am the decision-maker for my health care. Part of this office’s role is to provide me with information to assist me in making informed choices. This process is often referred to as “informed consent” and involves my understanding and agreement regarding the care recommended, the benefits and risks associated with the care, alternatives, and the potential effect on my health if I choose not to receive the care. Acupuncture is not intended to substitute for diagnosis or treatment by medical doctors or to be used as an alternative to necessary medical care. It is expected that you are under the care of a primary care physician or medical specialist, that pregnant patients are being managed by an appropriate healthcare professional, and that patients seeking adjunctive cancer support are under the care of an oncologist.

I hereby request and consent to the performance of acupuncture treatments and other procedures within the scope of the practice of acupuncture on me (or on the patient named below, for whom I am legally responsible) by the acupuncturist indicated below and/or other licensed acupuncturists who now or in the future treat me while employed by, working or associated with, or serving as back-up for the acupuncturist named below, including those working at the clinic or office listed below or any other office or clinic, whether signatories to this form or not.

I understand that methods of treatment may include, but are not limited to, acupuncture, moxibustion, cupping, electrical stimulation, Tui-Na (Chinese massage), Chinese herbal medicine, and nutritional counseling. I understand that the herbs may need to be prepared and the teas consumed according to the instructions provided orally and in writing. The herbs may have an unpleasant smell or taste. I will immediately notify a member of the clinical staff of any unanticipated or unpleasant effects associated with the consumption of the herbs. I appreciate that it is not possible to consider every possible complication to care.

I have been informed that acupuncture is a generally safe method of treatment, but, as with all types of healthcare interventions, there are some risks to care, including, but not limited to: bruising; numbness or tingling near the needling sites that may last a few days; and dizziness or fainting. Burns and/or scarring are a potential risk of moxibustion and cupping, or when treatment involves the use of heat lamps. Bruising is a common side effect of cupping. Unusual risks of acupuncture include nerve damage and organ puncture, including lung puncture (pneumothorax). Infection is another possible risk, although the clinic uses sterile disposable needles and maintains a clean and safe environment.

I understand that while this document describes the major risks of treatment, other side effects and risks may occur. The herbs and nutritional supplements (which are from plant, animal, and mineral sources) that have been recommended are traditionally considered safe in the practice of Chinese Medicine, although some may be toxic in large doses.

I understand that some herbs may be inappropriate during pregnancy. I will notify a clinical staff member who is caring for me if I am, or become, pregnant or if I am nursing. Should I become pregnant, I will discontinue all herbs and supplements until I have consulted and received advice from my acupuncturist and/or obstetrician.

Some possible side effects of taking herbs are nausea; gas; stomachache; vomiting; liver or kidney damage; headache; diarrhea; rashes; hives; and tingling of the tongue.

While I do not expect the clinical staff to be able to anticipate and explain all possible risks and complications of treatment. I wish to rely on the clinical staff to exercise judgment during the course of treatment which the clinical staff thinks at the time, based upon the facts then known, is in my best interest. I understand that, as with all healthcare approaches, results are not guaranteed, and there is no promise to cure.

I understand that I must inform, and continue to fully inform, this office of any medical history, family history, medications, and/or supplements being taken currently (prescription and over-the-counter). I understand the clinical and administrative staff may review my patient records and lab reports, but all my records will be kept confidential and will not be released without my written consent.

I understand that there are treatment options available for my condition other than acupuncture procedures. These options may include, but are not limited to: self-administered care, over-the-counter pain relievers, physical measures and rest, medical care with prescription drugs, physical therapy, bracing, injections, and surgery. Lastly, I understand that I have the right to a second opinion and to secure other options about my circumstances and healthcare as I see fit.

Health Insurance Portability & Accountability Act

Healent Acupuncture LLC is committed to patient privacy and the confidentiality of personal health information entrusted to us.
The ways in which we may use or disclose your health information are detailed in the Notice of Privacy Practices.
Your Right to Limit Uses or Disclosures: You have the right to request that we do not disclose your health information to specific individuals, companies, or organizations. If you would like to place any restrictions on the use or disclosure of your health information, we will provide you with a Limitation of Use Disclosure of Protected Health Information Request form.

Your Right to Request that Your Patient Record be Amended: You have the right to request that we amend the information in your patient record. If you would like to amen any information in your record, we will provide you with a Request to Amend Protected Health Information form.

Your Right to Revoke Your Authorization: You may revoke any of your authorizations at any time; however, your revocation must be in writing. We will not be able to honor your revocation request if we have already released your health information before we receive your authorization. If you were required to give your authorization as a condition of obtaining insurance, the insurance company may have a right to your health information if they decide to contest any of your claims.

YOU HAVE A RIGHT TO REFUSE CONSENT FOR DISCLOSURE OF YOUR PERSONAL HEALTH INFORMATION. WITHOUT YOUR CONSENT, HOWEVER, HEALENT ACUPUNCTURE LLC WILL NOT BE ABLE TO SUBMIT CLAIMS TO INSURANCE CARRIERS OR OTHER THIRD-PARTY PAYERS AND MAY NOT ACCEPT YOU AS A PATIENT/CLIENT.

By signing below, I give consent to Healent Acupuncture LLC staff to use or disclose my personal health information as noted in the Health Insurance Portability & Accountability Act.

Acupuncture Membership Policy

Acupuncture memberships are a monthly subscription of $129 per month (auto payment with your card on file).
You will receive 2 (60 minute) acupuncture appointments to use each month.
Auto payments are withdrawn and acupuncture appointments restart on the day of the month you sign up on.

Ex: (if you sign up on April 1st, you need to use your two appointments by May 1st)
If you do not use your two appointments during this time frame, you will lose those appointments.
Membership appointments cannot be shared with other members or transferred to other patients.